Housing - Report a Repair
This form has 6 pages
Before You Start
- Some minor repairs may be your responsibility as a tenant
- You may be charged for repairs caused by deliberate damage, misuse or neglect
Emergency Repairs - Call Us
If your home needs an emergency repair, do not use the online form to report it. Call us on:
- 01536 410333
- 01536 416005 (Out of Hours)
An emergency repair is something that needs to be fixed quickly because it is a danger to health or safety. For example:
- no heating or hot water (during extreme weather)
- no electricity
- no cold, clean drinking water
- dirty water coming up through plug holes or toilets
- a damaged door or window has left your home insecure
- a severe leak or burst pipe
- a leak that is affecting the electrics
- an unsafe electrical fitting that is sparking or smoking, or bare wiring