Bin Collections

All garden waste (grey and green bins) collections are suspended until further notice.   Black and blue bin collections are operating a limited service. If our crew are unable to empty your bin today please leave them out and we will return as soon as we can.  Thank you for your understanding and help in keeping our residents and crews safe.  More Information

Housing - Report a Repair

This form has 6 pages

Before You Start

Emergency Repairs - Call Us

If your home needs an emergency repair, do not use the online form to report it. Call us on:

  • 01536 410333
  • 01536 416005 (Out of Hours) 

An emergency repair is something that needs to be fixed quickly because it is a danger to health or safety.  For example:

  • no heating or hot water (during extreme weather)
  • no electricity
  • no cold, clean drinking water
  • dirty water coming up through plug holes or toilets
  • a damaged door or window has left your home insecure
  • a severe leak or burst pipe
  • a leak that is affecting the electrics
  • an unsafe electrical fitting that is sparking or smoking, or bare wiring