Kettering Crematorium & Cemeteries win Best Service Team at APSE Awards
Crematorium also runner up as Crematorium of the Year at Good Funeral Awards
At the national APSE Service Awards 2017 on 7 September, Kettering Borough Council received the Best Service Team award for its Crematorium and Cemeteries The awards recognise excellence in local government frontline services across the UK and Kettering was up against 6 other finalists from around the country.
Kettering Borough Council's Environmental Health Team were also announced to be a runner up in the 'Best Service Team of the Year: Environmental Health, Trading Standards and Regulatory Service' category.
On the same day, Crematorium were also runners up in the Crematorium of the Year category at the Good Funeral Awards 2017. This recognition of the excellent service provided is given as Royal London have released their National Funeral Cost Index for 2017, showing that the cost of a cremation has increased by 3% since 2016. The average total cost nationally for a funeral service with cremation is now £3,311.
Kettering Borough Council has not increased its cremation fees since 2014 and currently has the lowest charge in the County for cremations, while maintaining the highest standards of service.
Shirley Plenderleith, Head of Public Services at Kettering Borough Council, said “We are all extremely pleased that the Council’s financial investment and the hard work by our crematorium and cemeteries team have been recognised by these prestigious awards. We all know bereavement is very a difficult time, which can be made harder by the financial burden of funeral costs; we work hard to make sure that the quality of service and support that we offer is of the highest standard. As part of this work our recently introduced pre-paid cremation plan is designed to allow people to plan ahead at today’s prices.”
Councillor Ian Jelley, Kettering Borough Council’s Portfolio Holder for Environment, said: “We’re proud to have won these awards, which demonstrate our ongoing commitment to providing the best crematorium and cemeteries services possible. At Kettering we recognise the increasing costs of funerals and are aware of the problems that funeral poverty can cause for families. We haven’t increased our charges for three years and have introduced our pre-paid cremation plan to help people manage their funeral costs.”