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Coronavirus - Our Services

Council Housing, Rent and Repairs

Rent

If you are struggling financially due the impact of Covid-19 and are worried about paying your rent, please contact our income team as soon as you can.

Our offices are not currently open to the public, but we are still working to provide advice and support over the phone. 

Please call 0300 126 3000 and ask to speak to a Housing Income Officer. 

Right To Buy Applications

If you submit a right to buy application or already have one in process, you may experience some delays.

Although we are currently still processing applications, we are unable to carry out new valuations due to our valuers being unable to visit properties. This will be the case whilst social distancing and self-isolation measures remain in force in line with Government advice.

Applications that have been valued and/or have received an offer of sale can proceed as normal, although where further visits are required for example, to carry out EPC surveys or to confirm property boundaries, completion will be temporarily suspended.