Privacy Notice - Taxi Licencing and Street Trading Consent

Why we collect information about you

The Council collects personal information from individuals to enable it to determine applications for either a Taxi Licence or Street Trading Consent.  The Council has a duty to: assess applications in accordance with legislative requirements; to evaluate whether persons are fit and proper to hold a licence; to record appropriate information about applications for licenses; verify identity, the medical status and right to work status of individuals; check for convictions; and to produce accurate licenses. 

The Council also has a duty to prevent fraud and crime, and to protect public health and safety.

How will we use the information we hold about you?

Kettering Borough Council is the licensing authority and will administer all applications for Taxi licences or Street Trading consents.

Before (re)issuing a Taxi Licence, the Council will check your details against those held on a national database known as NR3.  This national register holds details of Taxi Licence refusals and revocations on a nationwide basis.  The NR3 database is hosted by the National Anti-Fraud Network.  For further information in relation to the NR3 database and who has access to it, please visit the Local Governments Association website.

Your personal data may be used for consultation purposes in relation to Street Trading consents.

The Council may also need to use your personal data for enforcement action in relation to licensing matters.

The categories of information we collect to administer an carry out licensing services are:

  • Basic information about you, eg. Name, address, date of birth, telephone number, national insurance number, email address
  • Address history (5 years)
  • Payment details
  • Driving licence details/DVLA check
  • Vehicle details
  • Employment history
  • Photographic image

We may collect further information about you, including special category information (from other sources if necessary), for example:

  • Medical information/health records from health providers
  • Criminal records eg, from the Disclosure and Barring Service/previous convictions
  • Information from other Government Agencies eg, DVLA, Right to Work checks

We will only collect personal information that is appropriate to enable us to deliver our services.  In some cases, you can refuse to provide your details if you deem a request to be inappropriate.  However, you should note that this may impact on our ability to provide some services to you.

What is the basis for us to process your data?

The Council has a statutory responsibility to provide licensing services, it is a task which is carried out in the general public’s interest or in the exercise of official authority vested in the Council.  The following legislation empowers our licensing team to carry out their duties:

Town Police Clauses Act

Immigration Act

Transport Act 1985

Local Government (Miscellaneous Provisions) Act 1976 and 1982

This list is not exhaustive;

Who we will share your information with

Only relevant employees of Kettering Borough Council have access to all information held in relation to licensing.

In certain circumstances personal information may be put before a licensing committee to allow a licensing decision to be made.  In such circumstances the matter will be considered within a private and confidential hearing.

If your application for a Taxi Licence (or renewal) is refused, or if you are an existing Taxi Licence holder who has their licence suspended or revoked, your basic details will be entered onto the NR3 Database.  Please visit the links above to the National Anti-Fraud Network’s website and the Local Government Association’s websites which detail who has access to the information held on the NR3 database.

The Council uses the facilities of an e-Commerce company, WorldPay, to process your credit/debit card transaction securely.  All communication between you and WorldPay is encrypted and can only be interpreted by WorldPay.  The Council does not have access to, or store your payment card details.  For details on how your information is handled via our website, please visit www.kettering.gov.uk/privacy

If enforcement action is pursued your information may be shared with our Legal Services and the Magistrate’s Courts.

We may share information with other organisations or agencies such as:

  • Police
  • Other enforcement agencies
  • Other services within Kettering Borough Council
  • Those that inspect and monitor our work

How long do we keep your records?

We will only keep your information for the minimum period necessary and in line with our Corporate Retention Schedule.  Information will be securely destroyed when no longer needed.

  • Personal data provided by you will be held for the lifetime of the licence or consent
  • Criminal record information will be destroyed or returned to you as soon as the licence is determined.  The original DBS certificate should be retained by you at all times.
  • Medical records will be returned to you as soon as the licence is determined.  The original medical notification should be retained by you at all times.
  • Once the licence or consent has expired, records will be retained for a period of six years, or other such period as we are required to retain records under statute

For further information:

For details regarding your rights under Data Protection law or how to make a complaint if you think we have mishandled your personal information, please visit:

www.kettering.gov.uk/privacy