Privacy Notice - Disabled Facilities Grant

Why we collect information about you

We collect information about you to process your Disabled Facilities Grant (DFG) Application.

How will we use the information we hold about you?

We will assess the information you provide, together with additional information we gather to determine whether you are eligible for a DFG.

The categories of information we collect are:

  • Name and Address
  • Contact details (email/telephone number)
  • National Insurance Number
  • Date of Birth
  • Household details
  • Medical information
  • Proof of occupancy or ownership
  • Financial information including savings; investments; income; benefit payments
  • Planning Information

What is the basis for us to process your data?

The processing of your information is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract.  Processing of your special category data is carried out with your explicit consent.

The Council carries out the assessment and administration of Disabled Facilities Grants as a Public Task carried out in the Public Interest.  Special categories of data such as health data; ethnic origin or nationality are required to complete your application under the Housing Grants, Construction and Regeneration Act 1996 (as amended).  If you do not provide the requested information, the Council will be unable to process your application.

Who we will share your information with

The information you provide may be shared with:

  • The relevant staff within KBC to process your application
  • Housing Benefits/Council Tax
  • Department for Work and Pensions
  • Your chosen agent/surveyor and/or contractor/sub contractors
  • Social Services/Occupational Therapy
  • Your landlord

We will only share information with other organisations where it is necessary, either to comply with a legal obligation, or where permitted under Data Protection legislation, for example there is a public interest to do so such as the prevention and / or detection of crime. This could include the need to disclose sensitive or confidential information such as medical details to other organisations.

We may share information that is given to us with other organisations that inspect or handle public funds to prevent and detect fraud including:

  • Department for Works and Pensions
  • HM Revenues and Customs
  • National Audit Office
  • Cabinet Office
  • The Police
  • Registered Social Landlords
  • Other Local Authorities

Other ways we may use your details

We may also use your information to contact third parties to verify information you have provided, or gather further information to complete the assessment of your application.

How long do we keep your records?

We will only keep your information for the minimum period necessary. The information outlined in this privacy statement will be retained for 6 years after the final payment has been made.

Unsuccessful applications will be retained for the remainder of the year in which it was made plus 1 year (maximum of 2 years).

All information will be held securely and will be securely destroyed when it is no longer required.

For further information:

For details regarding your rights under Data Protection law or how to make a complaint if you think we have mishandled your personal information, please visit: