Tenant Overview and Scrutiny Panel
The Tenant Overview and Scrutiny Panel is a busy panel that makes sure that Housing Services are of good quality for all tenants. They undertake monthly scrutiny of our performance in areas such as rent collection, voids (empty properties) and lettings. They also check that services are performing adequately by carrying out reviews. Reviews include collecting customer feedback, surveys, mystery shopping, benchmarking our performance against similar local authorities and ensuring services are meeting customers' needs.
How to apply for TOSP
The TOSP is a formal group and membership is by application only. However those with an interest in TOSP may attend two meetings as an observer before deciding whether to apply. Meetings are held monthly, usually on the fourth Thursday of the month between 4.30-6.000pm in the Council offices.