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Tenant Overview and Scrutiny Panel

The Tenant Overview and Scrutiny Panel is a busy panel that makes sure that Housing Services are of good quality for all tenants.  They undertake monthly scrutiny of our performance in areas such as rent collection, voids (empty properties) and lettings.  They also check that services are performing adequately by carrying out reviews.  Reviews include collecting customer feedback, surveys, mystery shopping, benchmarking our performance against similar local authorities and ensuring services are meeting customers' needs.

How to apply for TOSP

The TOSP is a formal group and membership is by application only.  However those with an interest in TOSP may attend two meetings as an observer before deciding whether to apply.  Meetings are held monthly, usually on the fourth Thursday of the month between 4.30-6.000pm in the Council offices.

Contact the Tenant Engagement Officer on 01536 535649 to attend TOSP or send an e-mail.  Alternatively, you can contact a member of TOSP directly by e-mailing talking2tenants@kettering.gov.uk.