Who's responsible for repairs and home improvements?

Council Repair Responsibility

The Council is responsible for repairing, maintaining or replacing the following items:

  • The structure of the property, including walls, ceilings, windows (frames, catches/handles and hinges), roofs, drains, soffits, gutters and external pipes, chimneys (but not sweeping)
  • External doors, frames and furniture
  • Supply pipes for water, gas and wiring for electricity from the meter or main pipe/connection including traps and waste pipes, electric sockets and switches (but not light pull cords or standard/fluorescent strip bulbs or sink plugs)
  • Major plaster replacement (perished or affected by damp)
  • Sanitary fittings such as baths, bath panels, WC pedestals and cisterns, wash hand basins, sinks, splash back tiling, toilets including pull/flush handle, shower units (installed by us)
  • Heating and hot water systems including appliances supplied or installed by the Council: i.e. boilers, radiators, fires and hot water heaters/tanks
  • Kitchen units and worktops
  • Loose floorboards or floor panels (but not carpets or laminate flooring)
  • Banisters and handrails
  • Faulty smoke detectors (but not replaceable batteries)
  • Paths to your entrance doors and from your property to a clothes line provided by us
  • Walls and fencing adjoining public areas or private property
  • We are responsible for repairs to communal areas including lighting, doors, windows, and entry phone systems where fitted
  • Repairs to garages including the main structure, roof, doors and any rainwater pipes.