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Privacy Notice

We collect certain information or data about you when you use www.kettering.gov.uk 

We collect:

  • questions, queries or feedback you leave, including your email address if you contact www.kettering.gov.uk
  • your email address and subscription preferences when you sign up to our email alerts, and how you use our emails - for example whether you open them and which links you click on
  • your IP address, and details of which version of web browser you used
  • information on how you use the site, using cookies and page tagging techniques

This data can be viewed by authorised people in the Web Team

  • improve the site by monitoring how you use it
  • gather feedback to improve our services
  • respond to any feedback you send us, if you’ve asked us to
  • send email alerts to users who request them
  • allow you to access government services and make transactions
  • provide you with information about local services if you want it

Where your data is stored

We store your data on secure servers in the European Economic Area (EEA).

Some of our suppliers are based outside the EEA. We have strict controls over how and why your data can be accessed.

By submitting your personal data, you agree to this.

When you sign up to our email alerts

We use the GovDelivery platform, provided by Granicus, for our email alerts.

Granicus has staff based outside the EEA, and stores your data in the US. Granicus is certified under the EU-US Privacy Shield framework. When you sign up to our email alerts, you agree to your data being stored in this way.

As a subscriber to our email alerts, we may contact you from time to time to ask for your feedback on how to improve our email alert service.

As a data processor on behalf of GOV.UK, GovDelivery will use your information to send you email alerts if you request them. You can find out more about how GovDelivery collects and stores your information.

Keeping your data secure

Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit.

Any data you send is at your own risk.

We have procedures and security features in place to keep your data secure once we receive it.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with other government departments for legal reasons.

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Your rights

You can find out what information we hold about you, and ask us not to use any of the information we collect.

If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time.

Links to other websites

GOV.UK contains links to other websites.

This privacy policy only applies to GOV.UK, and doesn’t cover other government services and transactions that we link to. These services, such as GOV.UK Verify, have their own terms and conditions and privacy policies.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to GOV.UK from another website

If you come to GOV.UK from another website, we may receive information from the other website. We don’t use this data. You should read the privacy policy of the website you came from to find out more about this.