Making a comment, compliment or complaint

Monitoring

In our monitoring of customer comments, compliments and complaints we record your feedback and produce information on a monthly basis, from which we learn about what is important to you, how well you think we are doing, what are the sorts of things that you have felt it necessary to complain about and how we have dealt with this.

Statistical information is available on request by emailing foi@kettering.gov.uk

For all other information please contact the Executive Liaison Officer