Housing Benefit and Council Tax Support is awarded from the Monday after we receive your claim form. Don't delay making your claim because you can't get the evidence we need. Make your claim and provide the evidence later, as long as it's within 30 days.
New benefit claimants of working age will likely have to claim their Housing Benefit via Universal Credit. Over the coming years existing working age claimants will be switched to Universal Credit.
Pensioners are not impacted by Universal Credit at this stage.