Bin Collections

All garden waste (grey and green bins) collections are suspended until further notice.   Black and blue bin collections are operating a limited service. If our crew are unable to empty your bin today please leave them out and we will return as soon as we can.  Thank you for your understanding and help in keeping our residents and crews safe.  More Information

Pay Your Council Tax

Online Payments 

Using your Debit or Credit Card you can pay your Council Tax bill online. All you have to do is enter your Council Tax reference number (this is a 9 digit number which starts with 8 and is shown on your bill) and the amount you wish to pay. 

Make a Payment

Direct Debit

Paying by Direct Debit is the simplest way of paying your Council Tax and gives you a choice of payment dates - either the 1st or 15th of the month.  You can now easily set up a Direct Debit online.   If your account is in arrears please contact our Response Centre on 01536 534235 before setting up the Direct Debit online.  Usually, a full year's Council Tax will be split into 10 monthly instalments from April to January - we will confirm if these instalments need to change (e.g. if moving property).  

Set up a Direct Debit

Check Your Balance

You can check your balance via our Connect Online portal.  Please note this is a separate website and needs a separate registration and log in details before it can be accessed.

Check Your Balance

Other payment methods are listed on the back of your bill.  Paying by certain methods means there will be a delay of several days before payment reaches your Council Tax account.  You will need to take this into account when making payment to ensure that it is credited to your account by the 1st of the month.