Frequently Asked Questions
Q: What do I do if my boxes and bins are not emptied?
In the unlikely event that your boxes or bins are missed by the collection round we are committed to rectify the mistake as soon as possible. We aim to return to a missed bin or box within 48 hours of being notified of the missed collection.
To report a missed collection please call 01536 410333.
Last updated 02/04/2013
Do you have a Question?
Is there anything you'd like to know about our services or how we can help?
Why not ask us a question?