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The Customer Service Centre
- We've received the Customer Service Excellence award for our high standards of service and aim to make your visit to the council as quick and pleasant as possible.
- We provide a relaxed waiting area with comfortable seating and a television.
- We have baby changing facilities and a play area for children.
- We have full disabled access, an induction loop for customers with hearing difficulties.
- We can provide access to a translation service for customers whose first language is not English.
- We can provide the use of a private interview room if preferred.
- We provide a wide range of leaflets giving information about KBC and other locally available services.