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Bulk Collections

The Council can arrange for up to six large items to be collected as part of your domestic waste service. A definition of what can be taken as part of the Bulk Collection Service is 'Items you would normally take with you when moving house'.

The charge for this service is £25.00 and you will be asked for payment in advance.

We CAN remove We CANNOT remove
  • Fridges
  • Freezers (FOOD REMOVED)
  • Washing machines
  • Televisions
  • Small WEEE (microwaves, lamps etc.)
  • Beds
  • Mattresses (base and mattress two items)
  • Wardrobes
  • Sofas
  • Chairs
  • Tables
  • Portable garden furniture
  • Commercial items
  • Black sacks
  • Garden waste
  • Sheds/greenhouses
  • Vehicle parts
  • DIY items such as:
    • bathroom suites
    • kitchen cupboards/work surfaces
    • doors or flooring
    • fencing
    • pallets
    • radiators or boilers

Important points regarding this service:

  • Only items clearly listed on your application will be taken.
  • Due to the popularity of this service it is limited to a maximum of 2 collections per address per year
  • Items should be presented at the kerbside by 6:30am on the day of your collection.
  • Apart from in exceptional circumstances, KBC's employees will not enter private property to collect items. The Customer Service staff will determine the validity of a request for the employees to collect the items from inside house. However, we cannot collect items from properties with a large amount of steps. 
  • The day of collection will depend on what the items for removal are.  General goods will be collected on the normal day of your refuse collection (black bin) whereas 'White goods and electrical items' (washing machines, refrigerators, etc.) will be collected by a separate vehicle on a Wednesday
  • The size of items is important, as anything too large for two people to manoeuvre cannot be accepted. Long objects (over six feet long) and bulky units such as large wardrobes may not be acceptable.
  • Soft goods such as settees and chairs should be protected from the weather as sodden items can not be removed; under cover or large plastic sheets should suffice.
  • A bed base and a mattress are classed as two items. A dinner table and four chairs will be classed as five items.
  • We cannot take fridges or freezers that still have their contents in them. Please ensure they are cleared out before you present them for collection.

Discounts

  • If you are aged 60 or over, a student or under 18 the charge is reduced to £12.50.
  • If you are in receipt of Housing or Council Tax benefit the charge is reduced to £6.00.

To book a discounted bulk collection please contact Customer Services on 01536 532423 or visit one of our Customer Service Centres with proof of eligibility.

Book a bulk collection online

Get in touch with Kettering Borough Council

Email: customerservices@kettering.gov.uk. Telephone: 01536 410333.

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