Council Housing Repairs

We have a policy of charging tenants for repairs we have to do that are not our responsibility. These charges are based on the actual cost.

After a repair has been reported an inspection is sometimes required to ensure that it has been correctly described and what remedial work is necessary.

If any damage is caused by you, your family or visitors, or by neglect, it is your responsibility to carry out repairs or replacement to the satisfaction of the Council. If the work is carried out by the council you will be recharged. Charges are based on the actual cost.

You will become responsible for a repair that would not have been necessary if you had first told us about another related problem.

It is your responsibility to keep the property in a good state of cleanliness and decorative order. You must ensure that the gas and electricity supplies, meters, smoke detectors, fire extinguishers or any warden or call care equipment provided by the council are not tampered with by you, members of your household or visitors.

You must not store, or allow anyone else to store at the property any explosive or flammable materials or chemicals other than the reasonable amounts of household chemicals and small quantities of petrol for garden machinery etc.

If you intend to make improvements, alterations or additions to the property you must first obtain the council's written permission including any planning or building regulation approval.