Cookies
What cookies do we use?
To make this site simpler, we sometimes place small data files on your computer. These are known as cookies. Most big websites do this too.
They improve things by:
- remembering settings, so you don't have to keep re-entering them whenever you visit a new page
- remembering information you've given so you don't need to keep entering it
- measuring how you use the website so we can make sure it meets your needs
These cookies aren't used to identify you personally. They're just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.
To learn more about cookies and how to manage them, visit AboutCookies.org. Or please read on to find out more about how and where we use cookies.
Our website uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.
Storing accessibility settings
If you use our accessibility settings to change how our website looks, then we will set a cookie so your settings are remembered.
| Name | Typical Content | Expires |
|---|---|---|
| userColourscheme | Name of the colour scheme (e.g. 'soft1') | 1 hour |
| userFontsize | Font size chosen (e.g 'larger') | 1 hour |
| userFontchoice | Font style chosen (e.g 'comicsans') | 1 hour |
| userLetterspacing | Letter spacing chosen (e.g 'wide') | 1 hour |
Logging in
If you log into the website (for example to store form details), we use a cookie to first test if your browser accepts cookies, and secondly keep you logged in while you use our site.
| Name | Typical Content | Expires |
|---|---|---|
| jadu_cc | Randomly generated number | When you close your browser |
| TestCookie | Test | When you close your browser |
Planning Applications
If you wish to view downloads for individual planning applications you are asked to agree to a copyright notice. We use a cookie to tell our system that you have agreed to the terms of this copyright notice.
| Name | Typical Content | Expires |
|---|---|---|
| planx_download |
Cookie's value is set as "true" |
Up to 7 days |
Measuring website usage (Google Analytics)
We use Google Analytics to collect information about how people use this site. We do this to make sure it's meeting its users' needs and to understand how we could do it better.
Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.
The following cookies are set by Google Analytics:
| Name | Typical Content | Purpose | Expires |
|---|---|---|---|
| _utma | randomly generated number | These cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited | 730 days |
| _utmb | randomly generated number | 30 minutes | |
| _utmc | randomly generated number | when you close your browser | |
| _utmz | randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search) | 182 days |
To learn more about how Google uses cookies please visit Google privacy pages
Learn more about Google Analytics Opt-out add on for browsers
Housecall
If you use the Online Repair Reporting tool, Housecall use the following cookies:
| Name | Typical Content |
Purpose | Expires |
|---|---|---|---|
| CFID | Randomly generated number | 1. To keep track of a user as they make a repair request and to remember their personal information. The tracking cookies are temporary and are deleted when the user leaves the site. The personal information cookie fills in the personal details form automatically and is only saved if a user explicitly grants permission.
2. To allow users to follow up on previous repair requests, M3Housecall provides a quick way of sending reminders or further information about a previously reported repair problem. This feature uses cookies which save the last 9 repair report reference numbers, allowing M3Housecall to look them up when the user returns to the website. The user also has control over whether it stores their information as the system only creates these cookies if the user has previously allowed M3Housecall to save their personal details. |
10950 days |
| CFTOKEN | Randomly generated number | 10950 days | |
| JSESSIONID | Randomly generated number | when you close your browser |
Other Third Party Cookies
Our site may, on occasions, have pages with embedded videos or other content from a third party. Cookies placed on your computer or mobile device from a third party are not related to kettering.gov.uk.
Kettering Borough Council does not control how a third party uses their cookies. Please check third party websites' privacy policies:To delete or reject cookies
If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from. Under settings you can also delete individual cookies or any cookies that your browser has stored. You can find more information on how to delete and control cookies at AllaboutCookies.org. If you set your browser to refuse cookies, please be aware that there may be functionality on this website that does not work.
Get in touch with Kettering Borough Council
Email: customerservices@kettering.gov.uk. Telephone: 01536 410333.
Full contact details. Send us your feedback.