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Please note, this website will be upgraded between 25th January and 6th February 2018. It will not be possible to make online payments or complete service request forms on this site during this time.

Document Downloads: Customer services

The following documents are available for download. Documents in PDF format can be read using Adobe Reader.

Customer Services and Information Strategy 2013-2016

The Customer Services and Information Strategy 2013-2016

Customer Feedback Form

Customer Feedback Form - How to send positive feedback and how to complain.

Get in touch with Kettering Borough Council

Email: customerservices@kettering.gov.uk. Telephone: 01536 410333.

Full contact details. Send us your feedback.