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Frequently Asked Questions

Browse the questions most frequently asked. If you cant find the answer you are looking for then please feel free to ask us your question.

Local Housing Allowance

Common FAQ's

Q. Does LHA apply to councils outside of Northamptonshire?

Q. The safeguard policy seems to be for the tenant, what safeguards are there for the landlord?

Q. Can vulnerability be deemed by the landlord and tenant alone or does it need to come from another source?

Q. It can be difficult to get proof from a claimant of their vulnerability. What can the Local Authority do to help?

Q. If the tenant is not vulnerable but their partner or another member of the household is what can be done?

Q. I am concerned that arrears could reach large amounts before anything is done to change payment method.

Q. Broad Rental Market Area (BRMA) – What does this mean and what area does this cover?

Q. How does the rent officer work out the middle rate of all rents in the BRMA?

Q. Will my tenants rent change to the LHA after 52 weeks when their current rent officer decision expires?

Q. What properties are exempt from the LHA rates?